If possible please write down the pole number to help speed up the repair process. All repairs are done by Duke Energy Progress and they will send emails on the status of your request if you chose to provide your email.
Reporting Hazardous Conditions
If there is a hazardous condition such as a wire hanging low or lying on the ground, please call Duke Energy immediately at 800.POWERON (800.769.3766).
The first rule of safety is do not touch a power line or anything touching a power line, such as tree limbs, tools and toys. Even power lines that have fallen may be dangerous and should not be moved or disturbed.