Utility Payment Options

Automatic Bank Draft

To avoid late fees, have your bill automatically drafted from your checking or savings account.

Complete the Automatic Bank Draft Application (PDF) and bring along with a voided check to our Customer Service Representative located at Town Hall, at:
109 N Walker Street
Burgaw, NC 28425

Pay By Mail

Please mail the stub of your water bill along with either a check or money order, made payable to the Town of Burgaw to:
Town of Burgaw
109 N Walker Street
Burgaw, NC 28425

Pay Over the Phone

You may call our Customer Service Representative at 910-663-3445 to make a payment over the phone using a debit or credit card. There is a convenience fee of $3 per transaction.

Pay Online

To make online payments you will need to have access to your utility bill for log-in information. Located on your utility bill stub, please enter your account number along with the PIN number shown beside your account number. There is a convenience fee of $1.05 per transaction if paying by check and 2.95% fee if paid by debit/credit card. If you have issues accessing your information online, please contact Customer Service at 910-663-3445 for assistance.

Pay In Person

Town Hall
109 N Walker Street
Burgaw, NC 28425

Forms of payment we accept are cash, checks, money orders, debit card, and credit card.

We have a yellow drop box located within the parking lot of Town Hall for after-hours payments. Please place the stub of water bill along with a check or money order inside an envelope before placing inside the drop box. Cash is not accepted in the drop box.